Shipping policy

Shipping Policy – MyPets.gg

To ensure the best prices and premium quality, we ship directly from our trusted partner warehouses to your doorstep. Our products are sourced from international suppliers across the USA, Europe, and Asia.

Estimated delivery time is 8 to 25 business days after dispatch. Delivery times may vary depending on postal services and customs clearance in your country. In rare cases, delays may occur due to external factors such as logistics or operational issues.

All orders include a tracking number. Tracking information may take 3 to 7 business days to update after dispatch. If you experience any issues, please contact our support team.

Please ensure your shipping address is correct at checkout. If you notice any mistake, contact us immediately so we can assist before your order is processed.

If a package cannot be delivered after multiple attempts or is returned to the distribution center, please contact us. We will assist you with a reshipment or refund according to our Return & Refund Policy.